
This chatbot leverages EPA resources to deliver clear, reliable answers to your cybersecurity questions. Whether you're navigating compliance or securing your systems, get expert guidance in seconds.Walter is a powerful educational tool designed to enhance cybersecurity knowledge for water and wastewater professionals. It simplifies complex topics, offering clear guidance on regulatory compliance, incident response, and secure operational practices. Users can deepen their understanding of cybersecurity concepts through training support, risk assessment recommendations, and disaster recovery planning resources. By providing quick access to EPA-aligned policies and curated learning materials, the chatbot equips professionals with the knowledge needed to protect their systems and foster a culture of cybersecurity awareness within their organizations.
Jordan, a new operations manager at a wastewater treatment facility, received a suspicious email that looked like a routine equipment order. Unsure if it was phishing, Jordan turned to the facility’s cybersecurity chatbot. In seconds, the bot provided tips on spotting phishing attempts, like mismatched email addresses and suspicious links. Confident, Jordan flagged the email as a threat.Inspired, Jordan used the chatbot to learn best practices for securing SCADA systems and shared the insights with the team during a meeting. What started as a potential threat turned into a learning moment, empowering Jordan and the team to strengthen their cybersecurity knowledge—all thanks to the chatbot’s quick, educational support.
Walter isn’t just an educational tool—it’s also a powerful lead-generation asset. By engaging users with relevant cybersecurity insights and solutions, Walter can seamlessly capture names, emails, and phone numbers from prospective clients. This functionality allows water and wastewater organizations to connect with individuals who are actively seeking guidance, building a valuable database of qualified leads to support future outreach and engagement.
Check out the question mark on the right of this page to try it out for yourself.
What are the biggest cybersecurity risks for the equipment and computers we use in our water facility?How can I help keep our facility’s systems and equipment safe from cyberattacks?What does the EPA recommend for protecting the equipment that runs our treatment plant?What should I do if I think our systems or equipment have been hacked?